Terms of Use
Welcome to RubiX! These Terms of Use ("Terms") govern your access to and use of the RubiX website located at https://www.rubixstack.com (the "Site") and all related services, features, and content (collectively, the "Services") provided by RubiX, a travel operating system operated by Sense7 Creative Labs LLP ("we," "us," "our," or "Company"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
1. Acceptance of Terms
By creating an account, accessing, or using any part of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and your acceptance of these Terms will be treated as acceptance by that organization.
2. Eligibility
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms. If you are under 18, you may not access or use our Services.
3. Description of Services
RubiX is a travel operating system that empowers experience entrepreneurs by providing digital tools for tour operators, local guides, artisans, and cultural practitioners to manage their businesses, connect with travelers, and offer authentic travel experiences in India. Our Services include itinerary management, booking systems, payment processing, inventory management, and marketplace integration. RubiX is operated by Sense7 Creative Labs LLP.
4. User Accounts
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4.1 Account Creation
To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
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4.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your account information.
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4.3 Account Termination
We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason, including if we believe you have violated these Terms or engaged in fraudulent, illegal, or harmful conduct.
4.4 Company Information
RubiX is a brand and product offered by Sense7 Creative Labs LLP, a company registered in Bengaluru, Karnataka, India. Any references to "RubiX," "RubixStack," "we," "us," or "our Company" in these Terms refer to Sense7 Creative Labs LLP and its affiliated services.
5. User Conduct and Obligations
When using our Services, you agree to:
- Comply with all applicable laws, regulations, and these Terms
- Provide accurate and truthful information
- Not use the Services for any unlawful, harmful, or fraudulent purpose
- Not interfere with or disrupt the Services or servers or networks connected to the Services
- Not attempt to gain unauthorized access to any part of the Services
- Not transmit any viruses, malware, or other harmful code
- Not impersonate any person or entity or misrepresent your affiliation with any person or entity
- Not collect or harvest any information from the Services without our prior written consent
6. Email Communications and Consent
By creating an account or providing your email address to us, you consent to receive email communications from us. These communications may include:
- Transactional Emails: Account confirmations, booking confirmations, payment receipts, password resets, security alerts, and other service-related notifications necessary for the operation of your account
- Marketing Communications: Newsletters, promotional offers, product updates, and other marketing materials (you may opt out of these at any time)
- Administrative Updates: Important updates about our Services, changes to our Terms or Privacy Policy, and other legal notifications
You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly. However, you cannot opt out of transactional or administrative emails that are necessary for the provision of our Services.
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7. Bounce and Complaint Handling
We are committed to maintaining high email deliverability standards and sender reputation. We have implemented automated systems to:
- Automatically track and process email bounces (both hard and soft bounces)
- Monitor and respond to spam complaints through Amazon SNS (Simple Notification Service)
- Maintain a suppression list of email addresses that have bounced or complained
- Automatically prevent future emails from being sent to addresses on our suppression list
- Review and investigate any complaints promptly and take appropriate action
8. Intellectual Property Rights
8.1 Our Intellectual Property
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the design, selection, and arrangement thereof, are the exclusive property of RubixStack or its licensors and are protected by Indian and international copyright, trademark, patent, trade secret, and other intellectual property laws.
8.2 User Content
You retain ownership of any content you submit, post, or display through our Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in connection with providing and promoting our Services.
You represent and warrant that you have all necessary rights to grant us this license and that your User Content does not infringe upon the intellectual property rights of any third party.
9. Payment Terms
Certain features of our Services may require payment of fees. By purchasing a subscription or service, you agree to pay all applicable fees as described at the time of purchase. All fees are non-refundable unless otherwise stated or required by law. We reserve the right to change our fees at any time with reasonable notice.
Payment processing is handled by third-party payment processors. You agree to provide accurate and complete payment information and authorize us to charge your payment method for all fees incurred.
10. Third-Party Services and Links
Our Services may contain links to third-party websites, services, or resources that are not owned or controlled by us. We do not endorse or assume any responsibility for any third-party sites, information, materials, products, or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by or in connection with the use of any third-party content, goods, or services.
11. Disclaimers and Warranties
OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
We do not warrant that the Services will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We do not warrant the accuracy, completeness, or usefulness of any information provided through the Services. Your use of the Services is at your own risk.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL RUBIXSTACK, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
13. Indemnification
You agree to indemnify, defend, and hold harmless RubixStack, its affiliates, directors, officers, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any rights of another party; or (d) your User Content.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.
Before initiating any legal proceedings, the parties agree to attempt to resolve any dispute through good faith negotiations for a period of at least 30 days.
15. Changes to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes to these Terms, we will provide notice by posting the updated Terms on our Site with a new effective date or by sending you an email notification. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.
16. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sense7 Creative Labs regarding your use of the Services and supersede all prior agreements and understandings, whether written or oral, relating to such subject matter.
18. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Email: info@rubixstack.com
Website: https://www.rubixstack.com
Address: Sense7 Creative Labs LLP, #110/8, Krishnappa Layout, Lalbagh Road, Bengaluru, Karnataka 560004, India
BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE AND AGREE TO BE BOUND BY THEM.